Subscription Terms and Conditions

Pop Weasel offers two separate subscription services:

1. Comic Subscription — a free weekly subscription that lets customers select comics for us to order on their behalf.
2. Recurring Shipping Subscription — a paid service for regularly shipping eligible in-stock products being held by Pop Weasel.

These subscriptions perform different functions. Starting, changing, pausing, or cancelling one subscription does not automatically change or cancel the other.

Comic Subscription

1. How the Comic Subscription works

There is no fee to create or maintain a Comic Subscription. Instead, you are charged for the individual comics you select.

Each week, we will identify the comics you have selected that are due for ordering that week.

The number and value of comics can vary from week to week. For example, you may have two comics due one week, ten the next week, and none the following week.

There is no fixed weekly charge and no guaranteed number of comics.

2. Weekly billing notice

We will send you an email on Tuesday showing the comics currently scheduled to be included in that week’s payment and the amount we intend to charge.

You may review and edit that week’s selections until the Friday-night deadline stated in the email.

Please contact us promptly if you believe the email contains an error. You are responsible for keeping your email address and contact details current.

3. Friday-night deadline

After the Friday-night deadline, that week’s remaining comic selections become a committed purchase.

Selections cannot be removed after the deadline for change of mind. Cancelling the overall Comic Subscription after the deadline will apply to future weeks and will not cancel the comics already confirmed for the current week.

This does not limit any rights you may have under applicable New Zealand consumer law.

4. Saturday payment

By creating a Comic Subscription, you authorise Pop Weasel to update the subscription with the comics you have selected and charge your saved payment method for the confirmed weekly total.

The first payment attempt will normally be made on Saturday.

The amount charged will vary depending on the comics included that week. The Tuesday email gives you advance notice of the intended charge and an opportunity to make changes before the Friday-night deadline.

If no comics are due that week, no comic payment will be taken.

5. Failed payments

If Saturday’s payment fails, we will normally retry the payment on Sunday and again on Monday.

Comics are not successfully ordered or secured for you unless payment is completed.

If all payment attempts fail, the comics in that week’s batch will not be ordered for you and you will miss that week’s ordering deadline. They will not be automatically carried over, back-ordered, or added to a later batch.

Your Comic Subscription will remain active. The following week will begin with a new batch of comics, and we will attempt to process that batch normally.

You are responsible for ensuring that your saved payment details are current and that sufficient funds are available.

6. Availability

Comic selections and successful payments do not override publisher or supplier availability.

If a comic becomes unavailable after payment, is cancelled by the publisher, or cannot be supplied, we will provide an appropriate refund, store credit, replacement, or other remedy in accordance with the circumstances and applicable New Zealand law.

7. Shipping and delivery selection

The Comic Subscription product must be purchased in a separate checkout. Do not add other products to the same transaction.

When creating the subscription, you must select either:

• Hold Aside; or
• Local Pickup, if you intend to collect your products from Pop Weasel.

Shopify attaches the delivery method selected during the initial checkout to the subscription contract. That delivery method can then be included on every weekly order generated under the contract.

Do not select a paid courier or delivery option when initially creating the Comic Subscription unless you understand that Shopify may add that delivery charge to every weekly invoice generated under the subscription.

If you accidentally select a paid delivery method, contact us immediately. We cannot guarantee that a delivery charge can be stopped after a weekly payment has begun processing.

8. Sending held comics

Selecting Hold Aside means your comics will not be shipped automatically when they arrive. Eligible items will remain held on your Pop Weasel account until shipping is arranged.

You can arrange delivery by:

• Using our separate Recurring Shipping Subscription;
• Contacting us to request and pay for a shipment; or
• Contacting us when your eligible held products qualify for free shipping.

Customers who selected Local Pickup may collect products once we have confirmed that they are available for collection.

The weekly comic billing cycle is an ordering cycle, not a guarantee that the comics will arrive or be delivered during that same week.

9. Cancelling the Comic Subscription

You may cancel your Comic Subscription to stop future weekly batches.

To prevent the current week’s selections from becoming committed, you must remove them or cancel before the Friday-night deadline stated in the Tuesday email.

If you cancel after the Friday-night deadline, the cancellation will take effect for future weeks. Any successfully charged comics from the current or previous weeks remain subject to these terms.

Cancelling the Comic Subscription does not:

• Cancel your Recurring Shipping Subscription;
• Refund comics already successfully charged;
• Automatically send products being held for you; or
• Remove any separate pre-orders, special orders, or other purchases.

10. Refunds for comic purchases

Comics successfully charged after the Friday-night deadline cannot be refunded or cancelled for change of mind.

If an item is faulty, incorrectly supplied, unavailable, or otherwise covered by New Zealand consumer law, your legal rights continue to apply.

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Recurring Shipping Subscription

11. What the Recurring Shipping Subscription covers

The Recurring Shipping Subscription pays for the regular delivery of eligible in-stock products being held on your Pop Weasel customer account.

You can select weekly, fortnightly, or monthly shipping. Your nominated payment method will be charged automatically at the selected frequency until you pause or cancel the subscription.

This subscription:

• Covers one eligible New Zealand shipment for each usable shipping payment;
• Does not include the cost of any comics or other products;
• Does not order or reserve products;
• Does not guarantee that products will be ready for every scheduled shipment; and
• Cannot be used for delivery outside New Zealand.

12. When no products are ready

If no eligible in-stock products are ready when a shipping payment is processed, one paid shipment will be banked on your account for future use.

A maximum of one shipment can be banked at a time.

If another shipping payment is processed while you already have a banked shipment, the value of that additional payment will be issued to your Pop Weasel customer account as store credit. It will not create another banked shipment.

Store credit due under this arrangement will normally be issued within five business days and will not expire.

Your banked shipment will be used automatically the next time we send an eligible shipment to you. Once it has been used, a later unused shipping payment may become your new banked shipment.

13. Automatic shipping payments

The Recurring Shipping Subscription will continue to renew at the selected frequency, including while you have a banked shipment. It will not pause automatically.

If you do not want another payment to be processed, you must pause or cancel the subscription before the next billing date.

Pausing or cancelling stops future recurring payments. It does not remove an existing banked shipment or store credit already issued to your account.

14. Shipping store credit

Store credit issued under the Recurring Shipping Subscription may be used towards eligible purchases from Pop Weasel.

It cannot be used to pay future recurring subscription charges, transferred to another customer, or redeemed for cash, except where otherwise required by New Zealand law.

15. New Zealand delivery only

The Recurring Shipping Subscription is available only for eligible deliveries within New Zealand.

It cannot be used for delivery to Australia or anywhere else outside New Zealand. International delivery must be arranged and paid for separately.

Additional charges may apply to rural delivery, oversized products, unusually large orders, multiple parcels, incorrect delivery zones, or services not covered by the selected plan.

16. Cancelling the Recurring Shipping Subscription

You may pause, change, or cancel the Recurring Shipping Subscription through your customer account or the subscription-management link provided in your subscription emails.

Changes must be made before the next billing date. Payments already processed cannot be cancelled for change of mind or failure to pause or cancel in time.

If you are charged after a cancellation has taken effect, or because of an error by Pop Weasel or our subscription provider, the incorrect charge will be refunded to the original payment method.

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General Subscription Terms

17. Separate subscriptions

The Comic Subscription and Recurring Shipping Subscription are separate services.

The Comic Subscription determines which comics you ask us to order. The Recurring Shipping Subscription determines how frequently eligible in-stock products being held for you are sent.

Starting, pausing, changing, or cancelling one does not automatically change or cancel the other.

18. Changes to subscription details

You are responsible for keeping your payment details, email address, delivery address, and delivery zone current.

Changes made after an order or payment has begun processing may not apply until the following billing cycle.

19. Changes to these terms

We may update these terms when reasonably necessary. Any material change affecting the price, billing frequency, or core subscription service will be communicated before it applies to a future recurring payment.

20. New Zealand consumer rights

Nothing in these terms excludes, restricts, or modifies any rights or remedies you may have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other applicable New Zealand law.